How can we help?

How do I order online?

Select the school you or your child attends and select the items you would like, their size and the quantity and add them to your cart. Once you have added all the items you want to purchase to your cart select proceed to check out and follow the prompts for payment and delivery.

How do I know if the items I want are in stock?

In the event of any item being out of stock, you will be not be able to order the item through the website and will have to either call/visit the appropiate uniform shop in order to make orders for items out of stock. and any impact that this may have on delivery time will be explained. 

How do I know which / where my child’s school uniform is?

Stand-alone stores are located within school premises. Uniform Concepts currently has 5 superstores; Inglewood, Joondalup, Willetton, Jandakot and Bussellton. Select each Super Store to see the school uniforms held in each. 

Do you sell second hand uniforms?

Uniform Concepts does not sell second hand uniform. We recommend you contact your school regarding any second hand uniform inquiries. 

What happens if I do not know what sizes I require?

If you do not know what sizes you require we strongly recommend bringing your child in to our store where we have an experienced team ready to assist in fitting your child and sorting out your uniform needs.

What happens if I order the wrong size?

Uniform Concepts offers refunds and exchanges for items purchased within 28 days kept in their as sold condition with all accompanying tags, packaging and receipt. Please see Returns Policy for more information. 

How do I get my items?

Online purchases can be received by in store collection to your distributing Super Store or Courier delivery. 


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